A deposit of 50% of the hire price is required on booking, with the remainder payable by 14 days before the delivery date. In addition to the balance, we require a breakages deposit of 25% which will be returned to you provided nothing is damaged or missing upon collection. All breakages will be charged at cost.
The hire period is 3 days unless arranged otherwise.
We make every effort to check and inspect all hired goods for damage before sending them out for hire, to ensure that they are safe and suitable for use. On receiving the items, the hirer must check all items and accept responsibility as to whether they are suitable for their event.
We make every effort to package all hired goods carefully ready for safe transit. All items should be returned to us in the same condition they were delivered and placed back into their original boxes. All packaging boxes must be returned to us – any missing boxes will be charged at full replacement cost.
Due to the delicate nature of the crockery everything must be hand washed, using a mild washing up liquid and soft cloth. For a small surcharge we are happy to provide a wash-up service. We do ask however that you scrape off any excess food and empty tea cups; please let us know at the quotation stage whether you would like to include this in your order.
You are solely responsible for the hired goods from the time of delivery (or collection if applicable) to the time that the goods are received back at The Damson Cup HQ. It is advisable to take out suitable insurance during the hire period.
Delivery and collection service throughout Scotland and Northern England, please contact us for a quotation.